Frequently Asked Questions

What primary services do you offer?

We service and repair all footwear, bags and leather items. Whether you're looking for new soles or a customized new look we offer an endless verity of services to make your shoes good as new.

What are the rates of your services?

The costs vary depending on the type of service and repair you're in need of.

Are you licensed and insured?

Yes

How long does it take to get my items repaired?

We strive to have your items repaired and available for pickup or shipped back to you within seven (7) days. Some repairs may take longer such as special customizations but, you will be informed of any and all delays that may arise. We also offer next day service for an additional fee on most repairs.

Do you repair sneakers too?

Yes, we repair all forms of footwear. If you're looking to have the soles glued back onto your Jordan's or looking for a full restoration. we service all forms of footwear.

Do you provide special orthopedic lift repairs?

Yes, if you have a leg length deficiency we are able to make custom lifts to level your hips and keep your body inline to ease any pain and discomfort. We do this by splitting the sole of your shoe in half and building a custom lift to level out our hips and than applying the sole back onto the shoe for a more natural uniform looking shoe. 

May I mail my items to you for repairs?

Yes, we offer a unique program called Cobbler's Connection. You can find more information about this program on the Cobbler's Connection page of our website.